Rooms & Suites

Rooms and all suites have two shelves for napping and observing, a basket or bed and fluffy towels, private litter box, Nutro™ dry food and fresh water.  Fresh catnip, room service, and loving attention are free.
Single room:  5 square feet.   $15.00/night for one cat.  Discounted after 16th night to $13.50/night.		Junior suite:  nearly twice the size of a single room.  9 square feet.  $19.50/night for 1 cat, $26.00 for 2.  Discounted after 16 nights to $17.50/night for 1 cat, $23.50 for 2.
Deluxe suite:  Over three times the size of a single.  16 square feet.  $24.50 per night for one cat, $31.00 for two, $37.50 for three.  Discounted after 16th night to $22.00 per night for 1 cat. $28.00 for 2, and $34.00 for 3.

Reservations

Reservations are always required and are critical during our busy season (May through September).  Like any good hotel, we will take your credit card number when you reserve space.  During busy times, we are often booked full and are turning away potential customers; therefore we reserve the right to charge your card for one night if you do not show and do not cancel your reservation 36 hours in advance of your reserved arrival date.   

Check-in/Check-out

Check-in and check-out times are at your convenience within the shop’s daily hours of operation.  On your first visit, plan to allow a bit of extra time for check-in.  We will ask that you sign our Customer Agreement at that time and we will keep the agreement on file for future visits.  You may review the Customer Agreement in advance by clicking here.

Holiday High Season Policy

Our Holiday High Season Policies are intended to ensure equitable treatment to all customers, to ensure that those who really need our services have access to them, and to ensure that we do not end up with empty space due to last minute cancellations.

The November and December Holiday High Season is a challenging time at The Cat House Hotel™!  We have much more demand than we can fulfill, and of course for us to lease a larger facility to add space that would be used only during the Holiday High Season would be prohibitively expensive.  We require a 4-night minimum stay for each holiday (Thanksgiving, Christmas, New Year) and are usually completely booked by the first of November.  In addition, we charge a $3 per cat per night premium during the "High Season" dates from November 16 through January 7.

Once we are fully booked, we maintain a wait list.  Once waitlisted, a potential customer will begin to look for other boarding options.  So we establish "last dates to cancel" prior to the actual holidays.  The last date to cancel reservations for the Thanksgiving 2007 holiday period is Monday, November 12, 2007 at 6 P.M. The last date to cancel for the Christmas/New Year holiday is Monday, December 10, 2007 at 6 P.M.  If a booked customer cancels after our "last date to cancel", we try to resell the space to someone on the wait list, but the closer the holiday time the cancellation occurs, the more difficult it is for us to fill that space with clients who have by that time made other arrangements.  Consequently, we must have require valid credit cards to secure all reservations - once the "last date to cancel" has passed, if a customer cancels and we cannot resell the space, we charge the full amount of the cancelled reservation to the canceling customer's credit card.  Your signature on our customer contract confirms your agreement with our policy.  This policy ensures that we can provide loving cat care service to those customers who truly desire it and discourages people who use us as a "hedge" while they look for other alternatives.